Frequently Asked Questions

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  • Do you test on animals?

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  • Are your products all natural?

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  • I've changed my mind, can I cancel my order?

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  • Are reed diffusers safe for use around pregnant people, children and pets?

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  • Where are your products made?

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  • Will I like AENA reed diffusers?

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Product Safety Information:

Reed diffusers can cause skin irritation and/or allergic skin reactions as well as serious eye irritations if contact is made with the eye. This is even the case with natural reed diffuser products. Care must be taken when using these items in the home. Follow the usage instructions at all times.

Do not get in eyes, or on skin or clothing. If you get these products in the eyes, rinse with water for several minutes. If possible, remove contact lenses. If irritation persists, contact a medical professional.

Do not dispose of into any watercourse. Diffuser liquids can be harmful to Aquatic Wildlife with long lasting effects.

Do not place on or near any surfaces that can be damaged by perfume oils.

Do not use near heat sources or open flames. Diffusers are highly flammable

Do not ingest.

Keep out of reach of children.